Contact us

Welcome to HikoAroha, your premier destination for high-quality audio and computing peripherals, including Speakers, Keyboards, and Mice. We are dedicated to providing exceptional products and customer service. Should you have any questions, require assistance with an order, or need technical support, please do not hesitate to reach out using the methods below. Our team is here to help.

General Inquiries & Customer Support

For all customer service matters, including order status, product information, returns, and technical support, please email our dedicated support team. We strive to respond to all inquiries within 24-48 hours during business days.

Email: [email protected]

Our Headquarters

You can also write to us at our corporate address. While we are an online storefront, correspondence sent here will be received and processed by our administrative team.

HikoAroha Ltd.
123 Tech Avenue
Innovation District
Auckland 1010,
New Zealand

Before You Contact Us

For a faster resolution, you may find the answer to your question in our Frequently Asked Questions (FAQ) section, which covers common topics about shipping, warranties, and product specifications.

Support Hours

Our customer support team is available to assist you:

  • Monday - Friday: 9:00 AM - 6:00 PM (NZST)
  • Saturday: 10:00 AM - 4:00 PM (NZST)
  • Sunday & Public Holidays: Closed

Emails received outside of these hours will be addressed on the next business day.

Thank you for choosing HikoAroha. We value your business and look forward to assisting you with all your speaker, keyboard, and mouse needs.